Terms of Service

Kupaʻa, a product of Kupaa Labs LLC

Version 2026-07-25 · Effective 25 July 2026

1. Agreement to these Terms

These Terms of Service (“Terms”) are a legal agreement between you and Kupaa Labs LLC (“Kupaʻa,” “we,” “us,” or “our”) governing your use of the Kupaʻa mobile app and this website (together, the “Service”). By downloading, accessing, or using the Service, you agree to these Terms and to our Privacy Policy. If you don’t agree, don’t use the Service.

You must be at least 16 years old to use the Service. Some features are restricted further by age: see Section 3.

We record when you accepted these Terms and which version you accepted.

2. What Kupaʻa is

Kupaʻa is an adaptive coaching app for training and nutrition. It logs your workouts, food, body metrics, sleep, and fasting, and it uses your own history to suggest what to do next. It’s currently available on Android, with iOS planned. Features and availability may change, and some features require a paid subscription (see Section 5).

3. Kupaʻa is not medical advice

Read this carefully. Kupaʻa provides general fitness and nutrition information and coaching for healthy adults. It is not a medical device and does not provide medical, clinical, nutritional-therapy, or professional health advice, diagnosis, or treatment.

Always consult a qualified healthcare professional before starting any exercise or nutrition program, especially if you are pregnant or nursing, have or may have a medical condition or eating disorder, are taking medication, or have any concerns about your health.
Exercise and dietary changes carry inherent risks, including injury. You assume full responsibility for your choices and participation, and you use the Service at your own risk.
Suggested targets, loads, plans, calorie and macro numbers, and nutrition estimates are estimates for general guidance, not prescriptions. Nutrition figures come from public food databases and from AI-assisted estimates you confirm, and they can be wrong or incomplete. Check anything that matters to your health.
Kupaʻa includes an optional well-being screening and safety limits, but it is not a diagnostic tool and cannot detect an eating disorder or any other condition. Do not rely on it as a safeguard.
Age restrictions inside the app. The more aggressive protocols, including intermittent fasting and aggressive calorie deficits, are not offered to anyone under 18, and are withheld from anyone whose well-being screening suggests they would not be appropriate. These limits are deliberate. Do not try to work around them by misstating your age or your answers.
Stop and seek medical attention if you experience pain, dizziness, or other symptoms. If you may be experiencing a medical emergency, call your local emergency number.

4. Your account, your devices

You can use Kupaʻa anonymously or create an account. If you create one, you’re responsible for keeping your credentials secure and for activity under your account. Tell us promptly at security@kupaa.fit if you suspect unauthorized use. You’re responsible for the accuracy of the information you enter.

Kupaʻa keeps one active signed-in device at a time. When you deliberately sign in on a device, your sessions on other devices end and those devices stop syncing until you sign in again. Your data stays on them.

5. Subscriptions, billing, and cancellation

Free tier. Core logging features are available at no cost.
Kupaʻa Pro. Adaptive coaching features require a paid subscription. The plans, prices, and any trial are shown in the app and in the store before you buy, in your own currency, and those are the terms that apply to your purchase.
Billing through the app store. Subscriptions are sold and billed through Google Play (and, in future, the Apple App Store). Payment is charged to your store account.
Auto-renewal. Subscriptions renew automatically at the then-current price unless you cancel at least 24 hours before the end of the current period. Manage or cancel your subscription in your store account settings.
Founding pricing. If you subscribe under a founding offer, the price terms shown at purchase apply.
Refunds. Purchases are made through the app store, so refunds are handled by the store under its own policy and we generally can’t issue them directly. Ask the store first; if you’re stuck, write to support@kupaa.fit and we’ll help where we can.
EU and UK withdrawal rights. If you’re a consumer in the EEA or UK, you normally have 14 days to withdraw from a distance contract. Because a subscription gives you immediate access to digital content, you’re asked to consent to that immediate access when you buy, and doing so means you lose the withdrawal right for content already delivered. Nothing here removes a right you have under your local consumer law, and where the store’s policy is more generous, the store’s policy applies.
Fair-use limits. Some Pro features that cost us money per use, specifically the AI food captures (photographing a plate, photographing a nutrition label, and describing a meal in words), carry a daily cap that resets each day. The cap is set generously enough that ordinary use never reaches it, and we may adjust it to keep the Service sustainable or to stop abuse.
Changes. We may change features or pricing for future terms; changes won’t affect the term you’ve already paid for.

6. License and acceptable use

We grant you a limited, personal, non-exclusive, non-transferable, revocable license to use the Service for your own personal, non-commercial use, subject to these Terms.

You agree not to:

copy, modify, distribute, sell, sublicense, or create derivative works from the Service;
reverse-engineer, decompile, or attempt to extract source code, models, or algorithms, except where the law expressly permits;
scrape, harvest, or bulk-download data from the Service, including our food database;
use the Service unlawfully, or to infringe others’ rights;
interfere with, disrupt, or attempt to gain unauthorized access to the Service or its systems;
circumvent or attempt to circumvent any usage limit, entitlement check, or fair-use cap; or
resell or commercially exploit the Service or its content.

7. Your content and data

You retain ownership of the information you create in the Service (“Your Content”). You grant Kupaa Labs LLC a license to host, store, process, and display Your Content in order to operate and provide the Service to you (including syncing across your devices and generating your plan and results), and, where you have expressly chosen to publish something under Section 8, to make that published contribution available to other users. You can export and delete Your Content as described in our Privacy Policy. You’re responsible for Your Content and confirm you have the right to provide it.

8. Community contributions (the shared food database)

When you create a food from a barcode or a nutrition-label photo, Kupaʻa may offer to publish it so other people who scan that product find it ready. This is optional and never happens unless you choose it. If you do publish, these terms apply.

The licence you grant. You grant Kupaa Labs LLC and other users a perpetual, irrevocable, worldwide, royalty-free, sublicensable licence to use, store, reproduce, adapt, combine, publish, and distribute the food record you submitted (its name, barcode, nutrition values, and serving sizes) as part of our shared food database and the Service, including in later versions and successors of that database. This licence continues even if you stop using Kupaʻa or delete your account. It covers the food data, not your identity.
Publishing cannot be undone. Other people’s food entries come to depend on a published record, so you cannot withdraw a published food, and it is not deleted when you delete your account. Submitting the same food again updates your submission. Please treat publishing as a permanent contribution to a shared resource. If you would rather not contribute, simply don’t tap to share.
Your identity is not published. Other users see the food record, never who submitted it. We retain an internal link between the submission and your account for moderation and abuse handling, as described in the Privacy Policy.
What you must not publish. You confirm that anything you submit is accurate to the best of your knowledge and that you have the right to submit it. Do not submit: anything false or deliberately misleading; a photograph containing another person, personal documents, or anything you don’t have the right to share; copyrighted material beyond the factual nutrition information on a product label; or anything unlawful, offensive, or unrelated to food.
Evidence photos. A nutrition-label photo you attach is stored privately, used to verify the entry, and never shown to other users. It is deleted within 30 days, and immediately if you delete your account or reset your data.
Reporting. You can report an entry whose numbers look wrong. A report is a message to us, not a takedown: it never removes or hides an entry on its own, and no number of reports can. We review reports and decide.
Moderation. We may review, correct, reclassify, withhold, or remove any published contribution at any time, for any reason. Our automated consistency checks may also withhold an entry when submissions for it disagree with each other beyond what a measurement difference explains. We are not obliged to publish, keep, or restore any contribution.
No warranty on community data. Foods published by other users are user-generated content. We don’t verify every entry, and we’re not responsible for its accuracy. Treat community nutrition data as an estimate to check, exactly like any other estimate in the Service (see Section 3).

9. Intellectual property

The Service, including the Kupaʻa name, the honu mark and wordmark, the Kaʻi coach, the “Living Tide” design system, and all software, text, graphics, and other content we provide, is owned by Kupaa Labs LLC or its licensors and is protected by intellectual-property laws. Except for the license above, we grant you no rights in it. All trademarks are the property of their respective owners.

10. Third-party services, data sources, and AI providers

Third-party services. The Service works with third parties such as the app stores and Health Connect. Your use of those services is governed by their terms and policies, not ours, and we’re not responsible for them.

AI providers. Some features, including photographing a plate, scanning a nutrition label, and describing a meal in words, are powered by third-party artificial-intelligence providers, including Anthropic, and may in the future use other AI or cloud-infrastructure providers. These features depend on those providers being available and functioning correctly. We don’t control, and don’t guarantee the uptime, accuracy, or continued availability of, any third-party AI provider, and we may change, suspend, or discontinue a feature that relies on one at any time, including because a provider changes, restricts, or discontinues its own service. Outputs from these features (including estimates of food identity, portions, and nutrition) are estimates for you to review and confirm, not verified facts, and you’re responsible for checking them before relying on them.

Food data sources. Kupaʻa’s food database is built from public and openly licensed sources, used under their respective licences and credited in the app under You → Settings → About:

Open Food Facts, under the Open Database License (ODbL);
USDA FoodData Central, United States public-domain data;
the Swiss Food Composition Database (Federal Food Safety and Veterinary Office), used with permission and with acknowledgement of the source;
the French CIQUAL table (ANSES), under the Etalab Open Licence 2.0.

These sources are provided by their publishers without warranty, and nutrition values in them can be incomplete, outdated, or wrong. Your licence to use the Service does not grant you any right to extract or redistribute these databases; each publisher’s own licence governs that.

11. Disclaimers

Read this section carefully; it describes what we don’t promise.

To the fullest extent permitted by law, the Service, including every feature described above and any AI-assisted feature, is provided “as is” and “as available,” without warranties of any kind, express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

We don’t warrant, and no part of the Service should be relied upon to guarantee:

that the Service, or any specific feature, will be available, uninterrupted, timely, or error-free;
that any suggestion, prediction, estimate, forecast, or AI-generated output (including plan recommendations, calorie and macro estimates, nutrition values from any database, and Kaʻi’s coaching messages) will be accurate, complete, or suitable for your situation;
that the Service, our servers, or any third party we rely on (including hosting, database, sync, payment, email, and AI providers) will be secure or free of vulnerabilities, outages, errors, or interruptions;
that data you enter will always sync, or that data loss, corruption, or unauthorized access will never occur, despite the safeguards described in our Privacy Policy; or
that any specific fitness, body-composition, or health result will follow from using the Service.

Keep your own copies of anything you can’t afford to lose. The Service includes a full data export for exactly this reason.

Some jurisdictions don’t allow certain disclaimers, so some of these may not apply to you.

12. Limitation of liability

To the fullest extent permitted by law, Kupaa Labs LLC and its members, officers, employees, and agents will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, data, revenue, or goodwill, arising from or related to your use of the Service, including damages arising from:

service interruptions, downtime, or discontinued features;
errors, inaccuracies, or unavailability in AI-assisted features or any third-party AI, infrastructure, or data provider (including Anthropic and the food databases named in Section 10);
inaccurate nutrition data, whether from a public database, from an AI estimate, or from another user’s community contribution;
unauthorized access to, disclosure of, alteration of, or loss of your data, however caused;
injury or health outcomes arising from following any suggestion the Service makes, subject to Section 3; and
any other act, omission, defect, or failure of the Service, whether or not within our reasonable control.

Our total liability for any claim relating to the Service will not exceed the greater of the amount you paid us in the 12 months before the claim, or USD 100.

Nothing in these Terms limits liability that can’t be limited by law. That includes our own fraud or fraudulent misrepresentation, death or personal injury caused by our negligence, and any other liability that your local consumer law says cannot be excluded. If you are a consumer, you keep every right your local law gives you, and where this section conflicts with those rights, those rights win.

13. Indemnification

You agree to indemnify and hold harmless Kupaa Labs LLC from claims, damages, and expenses (including reasonable legal fees) arising from your misuse of the Service, from anything you publish under Section 8, or from your violation of these Terms or the rights of others, to the extent permitted by law.

14. Termination

You can stop using the Service and delete your account at any time. We may suspend or terminate your access if you violate these Terms or to protect the Service or others. Sections that by their nature should survive termination (such as intellectual property, the community-contribution licence in Section 8, disclaimers, limitation of liability, and indemnification) will survive.

15. Changes to the Service and these Terms

We may modify or discontinue features, and we may update these Terms. If we make material changes, we’ll provide reasonable notice (for example, in the app or on this site) and update the date above. Continuing to use the Service after changes take effect means you accept the updated Terms.

16. Governing law and disputes

These Terms are governed by the laws of the State of Delaware, USA, where Kupaa Labs LLC is formed, without regard to its conflict-of-laws rules. The state and federal courts located in Delaware have exclusive jurisdiction over any dispute, and you and we consent to that venue.

None of this overrides mandatory consumer-protection law. If you are a consumer in the EEA, the UK, or anywhere else whose law gives you the right to bring proceedings in your own country’s courts, or to rely on your own country’s consumer rules, you keep that right.

We would much rather sort a problem out directly. Write to support@kupaa.fit first, and we will make a genuine attempt to resolve it before anyone involves a court.

17. App-store terms

Google Play. Your use of the Android app is also subject to the Google Play Terms of Service.

Apple App Store. If you download Kupaʻa from the Apple App Store, the licence to use the app itself is Apple’s own Standard End User License Agreement, published at apple.com/legal/internet-services/itunes/dev/stdeula. We link to it rather than write our own, so what governs your licence always matches what Apple’s terms actually say, not a copy of them we’d have to remember to keep current. These Terms remain your agreement with us for everything else, including the Service itself, the medical disclaimer in Section 3, the disclaimers and liability limits in Sections 11 and 12, and the governing law in Section 16. Apple is not a party to those, and Apple has no obligation to provide support or handle claims relating to Kupaʻa.

18. Miscellaneous

If any provision is found unenforceable, the rest remains in effect. Our failure to enforce a provision isn’t a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets. These Terms and the Privacy Policy are the entire agreement between you and us regarding the Service.

19. Contact

Kupaa Labs LLC 8 The Green, #26526 Dover, DE 19901 United States

Support: support@kupaa.fit Privacy: privacy@kupaa.fit Security: security@kupaa.fit